You Can’t Run a Consumer Brand with Spreadsheets (Excel Hell Awaits)

In the pursuit of analytics and reporting, don't bet the brand on Excel or GSheets. We've see the pain it causes every day.

Marketing

Increase Your Email ROI With Automated Remailing

In this guest blog, our friends from Omnisend share best practices and key considerations for how how to easily and effectively improve your email ROI with remailing.

Daasity Events

Elevating eCommerce: Session 1 — Balancing Automation and Personalization in CX

Catch 4 key takeaways from Session 1 of the Elevating eCommerce webinar series: learn how top brands are building stellar CX programs with automation and personalization.

Insights

Get Help Choosing a Carrier and Negotiating Deals | X Delivery

Guest blog! Our friends at X Delivery, the #1 shipping carrier for high-growth DTC brands, were kind enough to write a piece that explains the characteristics you should look for when choosing a shipping carrier for your business and important shipping carrier optimization variables to consider in the process.

Insights

How to Get the Most Out of Customer Experience (CX) Using Analytics

Learn which key metrics DTC brands should track to optimize customer support performance and how CX analytics can help guide how to improve customer experience.

Insights

Customer Relationship Stories, Vol. 1: Two Merchants, Two Tales of Retention

Who Gives a Crap and Intelligent Blends, both rapidly growing DTC merchants, realize the value of using data to say, “I do” to their customers. Here are their stories along with some actionable customer retention tactics that increase LTV and engagement.

Insights

Building a Forecasting Model Using the Six-Pack Metrics

Forecasting is the most important exercise you can do to understand how your business is working, anticipate challenges, and test what levers you can pull to hit your revenue and sales goals.

Insights

The Secret to Healthy & Happy (Customer) Relationships...and lots of them

When it comes to your customers, you should be looking to marry (not date) them. Doing this on a 1:1 basis is relatively simple, but in the world of eCommerce, owning and maintaining the customer relationship must be done at scale. And we’re here to help.