There are many important eCommerce metrics to track when running a business or managing a store. In addition to visits, conversion rate (CVR), and average order value (AOV), here are a few less commonly discussed metrics that should be incorporated into your eCommerce performance analytics.
What is the difference between CPO and CPA? The difference between Cost per Order (CPO) and Cost per Acquisition (CPA) is whether the transaction is from a new customer or any customer.
What is click attribution? Click attribution is a way to determine what sources or campaigns are driving the most results for online companies. Many brands use click attribution because it allows you to track whether paying customers come from a particular site, email, ad, or another digital source.
What Is A Conversion Funnel? A conversion funnel, also referred to as a site funnel, is the path to purchase in an eCommerce store or site. In some ways, it can be compared to the traditional marketing funnel, but different than a traditional funnel, most of the steps are occurring on your site.
“How are sales this month?” This seems like a straightforward, simple-to-answer question, especially with so much data and tools right at our fingertips. If you are an omnichannel retailer, which most are, this question probably takes some time to answer.
“Daasity Dan” LeBlanc, CEO of Daasity, walks you through the importance of customer profitability and shows you how to do a customer profitability analysis. Learn about your business’s customer profitability and who your most profitable customers are with the data you have.
“Daasity Dan” LeBlanc, CEO of Daasity, walks you through how to calculate LTV, the importance of LTV, and how LTV can increase your brand’s profit.
How often have you heard retailers, restaurants, or other companies talk about “comp” sales? In retail, comparable store sales indicate the performance of a company based on sales from the previous period. For many, this happens quarterly or even monthly, and outlines how a store is performing year over year. However, year over year performance can be misleading if calculated incorrectly, which is why the use of a retail calendar is so important.
Stay Data-Driven.