Integrate your Gorgias data with Daasity and enhance your data with customer support metrics. Dive into response times and ticket tags to understand how to better respond to customer needs and the performance of those interactions. 

Improve Customer Support with Advanced Metrics

• Better understand the average time it takes for your team to respond and resolve tickets
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Identify Most Common Support Pain Points & Automate

• Track the tags get the most inquiries so you can build templates to auto-respond to them more quickly and effectively 
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Ticket Resolution Insights

• Keep track of open, pending and closed tickets to understand which areas of your business need the most support

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Example Dashboards: