Daasity is seeking an exceptional & dynamic Customer Success Manager to own and nurture customer relationships post implementation of the Daasity platform. The right candidate for this role will have a passion for enabling customers, experience and a love for SaaS, demonstrable success in a similar role, knowledge of the digital landscape and a thirst to learn. This role will be required to interface directly with customers via phone, email, web conference and sometimes in person to understand and help guide usage of our platform and data model to meet their business needs. Additionally, this person will be instrumental in up-sell/cross-sell opportunities. It is critical that the person in this role be a self-starter, a creative problem solver, strategic and be willing to go above and beyond for customer satisfaction. Experience with SQL/Looker preferred.
We are the first and only company to design a proprietary platform specifically for direct-to-consumer e-commerce companies that makes business-critical data accessible and usable for strategic decision-making. We work with a number of high-growth eCommerce customers in evolving markets making for an exciting, challenging work environment where problem solvers thrive. We are creating the tools and providing the insights our clients need to succeed, working as integrated partners in driving growth and profitability.
Skills / Experience Needed For The Job:
Interested? Please send us your resume and a brief introduction to firstname.lastname@example.org
Daasity is growing fast and looking for top talent to join us. If you love data and want to be part of something exciting, browse our openings now.